Frequently Asked Questions

We accept all major credit and debit cards. For added convenience, customers can also complete their purchases using popular digital wallets such as Apple Pay, Google Pay and PayPal. All transactions are processed through secure payment gateways to ensure a safe and seamless shopping experience.

Refer to the size chart of the products available for purchase here based on your body measurements. Follow that to order the product in your right size at our store for a perfect fit.

Yes, you can return the product if it does not meet your expectations or fit you as it should. But please keep in mind that the products you purchase here are eligible for returns within 30 days after delivery. Also, refer to our Return and Exchange Policy to better understand our return process. 

No, you cannot return us customized products, as only regular products are eligible for return at our store.

Yes, you can. In this regard, we recommend you contact us via email with your body measurements. Then, we can deliver the product in your custom fit, which you intend to buy from our store, after making a payment.

You can cancel your order within 7 days of placing it. However, once the item has been shipped, the order cannot be canceled.

As we use a trackable courier service for order delivery, we provide our customers with a tracking ID/number for their orders. So, you may use the same to track your order status, which you have not yet received or contact our support team for that via Email.

If you receive a defective item, you should report it to us within 3 days of delivery. 

Yes, it is secure, as we use secure payment gateways with SSL (Secure Socket Layer) to protect your personal information and payment details. Also, we delete your sensitive credit card information and data once your order has been processed for your enhanced security.